Refunds due to package holiday customers are being dealt with by the Travel Trust Association. What should I do if I’m awaiting for a refund? The Court has ordered that the CMA’s claim for a declaration shall be listed for a hearing on the first open date after 11 January 2021. A declaration from the Court may also make it easier for people to obtain refunds in future if their package holiday is cancelled by other providers due to the COVID-19 pandemic and will emphasise to businesses in the sector the importance of complying with their refund obligations. The CMA considers that it is important to continue with its claim for a declaration in order to provide further certainty to people still waiting for refunds for cancelled package holidays. To enable the liquidation to progress without interference, the CMA has agreed that its court action, should be stayed – temporarily paused – pending the outcome of the liquidation process with the exception of the CMA’s request for a declaration as to whether Teletext Holidays and breached the Package Travel and Linked Travel Arrangements Regulations 2018. On 2 December 2021: Teletext Holidays and entered into voluntary liquidation. ![]() Teletext Holidays facing legal action over package holiday refunds
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